Archive

FAQ Category: Buying Journey

How can I expedite my product order?

Have a good conversation about your delivery timeline with your sales representative when you order. You can help speed the process by turning around all the order paperwork as soon as possible. Avoid making changes ...

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How do I buy a product?

There are three ways to get quotes for products and two ways to purchase them. Call 800.444.1579 and ask to purchase the item(s). The sales rep will ask information about your address and product-specific choices. ...

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How do I access DWG files for Shor-Line products?

To help those designing rooms and facilities with Shor-Line products, we offer free downloadable dwg files with an accurate registration. This generic file format will allow you to import the drawings into your design software. ...

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I need answers on my order/quote/problem!

Summer Woods is our newly appointed Shor-Line Satisfaction Manager. If you are not immediately getting answers, she will make sure you receive the customer service you deserve. Call her Monday through Friday, 8:30 a.m. to ...

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How do I buy Kennel Runs?

Kennel Runs are probably our most complicated product. They provide secure housing that withstands the strongest, most fractious dogs. And it neatly and attractively fits exactly into your space. Check out the Kennel Run Guide, ...

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Why aren’t your prices on the website?

We make durable products from Stainless Steel that, by their nature, are heavy. And most of the products are standard custom, meaning you have the ability to get just what you need in a table ...

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How do I receive a free consultation?

Free consultations are a great chance for you to ask questions about how to accomplish a special look for your facility or what others are doing to to create better facility efficiency. The consultation is ...

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