Your Reception area creates an immediate impression with your customer. A clean, bright and odor-free reception area tells customers that they made the right decision entrusting their pet into your care. Consider the benefits of a well-planned reception area:

• Every patient must be weighed. Performing this task immediately in the reception area saves time.
• Easy-to-clean equipment gives your team members more time for other duties.
• Proper traffic flow keeps people (and animals) from running into each other, allowing staff to efficiently process check-in or check-out.
• If space allows, a cat condo or holding cage in your reception area helps to manage unruly patients during check-in and check-out.